Job Title: Workforce Engagement Support Officer
About the Role
We are seeking a motivated and organized individual to join our team as a Workforce Engagement Support Officer. As a key member of our operations, you will provide timely and efficient support to general staff enquiries, delivering accurate administrative assistance to managers and employees.
This includes handling telephone calls from staffing groups, advising of shift changes and general HR related enquiries. You will triage queries to specialist staff areas within Western Plains and the Workforce Services team.
About You
* You will be highly organized with excellent time management skills.
* Excellent communication and customer service skills are essential for this role.
* Demonstrated experience providing corporate support services in government or large private sector organizations is desirable.
* Proficiency in Microsoft Windows and MS Office applications is highly desirable.
About the Facility
Western Plains Correctional Centre is Victoria's newest maximum-security correctional facility, designed to house up to 1,248 people in custody. It features modern amenities including medical wards, a cultural centre, and vocational training facilities.
The facility utilises cutting-edge technology to keep it secure, allowing staff to focus on supporting the rehabilitation of people in custody.
How to Apply
To apply, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes, and skills required for the position. The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.