Global Vision Recruitment on Behalf of The Trustee for J&A CRUST CREATORS UNIT TRUST
Position: Retail Manager
Salary:$73,500 plus 11.5% super
Hours:38 hours
Mode: Full time
Location:G18/3 Birallee Pl, West Wodonga VIC 3690
Experience required: Minimum 2 years experience in relevant roles
Key Responsibilities:
•Lead and inspire a dedicated team, overseeing the hiring, training, and performance of staff. Foster a positive and collaborative work environment.
•Manage all aspects of store operations, including inventory control, order fulfilment, and adherence to operational standards. Ensure compliance with health and safety regulations.
•Uphold commitment to delivering outstanding customer service. Address customer concerns promptly and ensure a consistently positive dining experience.
•Implement effective sales strategies, upselling, and suggestive selling techniques to drive store profitability. Monitor and analyze sales trends, implementing initiatives to boost performance.
•Ensure the highest standards of food quality and presentation. Conduct regular inspections to uphold brand integrity.
•Identify training needs and implement development programs for team members. Foster a culture of continuous improvement and career growth within the store.
Qualifications:
•Tertiary qualifications in Business, Commerce or Management
Other Skills
•Proven experience as a retail manager or in a similar role, preferably in the food service industry.
•Exceptional leadership and organisational skills.
•Strong understanding of retail operations and customer service principles.
•Excellent communication and interpersonal abilities