Bupa Traralgon is a modern care home, located in the beautiful Gippsland Region. The home features a secure dementia support community for those with specialised needs, supported by experienced Clinical Care Managers and Registered Nurses providing resident care. We have a great culture, having achieved a World Class Culture status on three occasions! This home is a wonderful welcoming facility, with a long-standing team supporting our 118 bed home. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. About The Role As the General Manager of our Traralgon care home, you will have full responsibility for its overall daily operations. You will support and champion the Bupa Model of Care to our residents, create a culture for our people to love working at Bupa, and you will achieve extraordinary business performance that promotes an exceptional resident experience. You will be supported by the care home leadership team and the Regional Manager, as well as Quality and Education Consultants & Regional Care teams to achieve our desired business goals and provide high level of care expected by our residents and their families. Duties Operational management Collaborate with clinical leaders to minimise clinical risk ACFI management Staff retention and recruitment Training and development of staff Succession planning Occupancy management Roster management Liaise with internal and external stakeholders Skills and Experience Previous management experience in a residential aged care home Exceptional operational leadership experience Demonstrated abilities in growing and developing people Advanced understanding of service improvement, WHS principles and previous experience within a regulatory environment Proven ability to manage resources and exceed targets Track record of accomplishment of successfully implementing change initiatives Possess excellent communication skills with high levels of emotional intelligence A thorough understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes Completion of, or working towards, a post graduate qualification in Health Management/Aged Care or related field (desirable) Culture The General Manager is responsible for continuing to foster a supportive and professional working environment within the care home. Traralgon is host to a small population of the Gippsland Region, the General Manager's connection to the community will be important to the success of this role. We foster a culture that supports teamwork and collaboration focussed on delivering optimum resident outcomes. A strong focus is placed on providing continual growth and development opportunities to our employees, to allow you to reach your desired career aspirations. Benefits Competitive salary package and management bonus Flexibility across our 24/7 operations Generous leave provisions including 14 weeks paid parental leave Discounts on health, travel, home, car, landlords and pet insurance Health and wellness initiatives and discounts through the Bupa SMILE program Workplace giving and Bupa fund matching How to Apply Please click Apply to be taken to our online application process. Please note that as part of your application you will also be asked to complete a number of pre-employment checks including Criminal History. About Bupa Aged Care Australia Bupa Aged Care Australia is the largest private residential aged care provider in Australia with over 9,000 employees providing care and services to 6,500 residents across 70+ homes. At Bupa we focus on a person first approach that ensures our residents and their families are at the centre of everything we do and that we deliver our purpose of ensuring longer, healthier, happier lives. #J-18808-Ljbffr