Seeking a New Role in Customer Service? Are you interested in joining a friendly and rapidly expanding company that provides excellent pay and flexible work conditions?Act quickly—Timbecon is recruiting a Customer Service Assistant for our Melbourne store!Timbecon is a prominent, customer-oriented woodworking retailer at the forefront of Australia's enthusiast woodworking industry. As one of the nation's fastest-growing companies, we continuously invest in new technologies, equipment, and our team.We need a dedicated Customer Service Assistant who excels in delivering outstanding customer service, possesses strong organisational skills, and can work independently.We're seeking someone who: - Is ambitious and eager to advance,- Is genuinely concerned about customers' needs,- Can manage the demands of peak periods,- Has experience in woodworking or hardware,- Can think on their feet and operate independently,- And most importantly, is a sociable and approachable individual who fits well with our tight-knit team.Your role will involve: - Working full-time, during four weekdays and Saturday mornings,- Responding to customer inquiries via phone, email, and live chat,- Managing customer product queries and processing sales orders,- Assisting customers with deliveries, warranties, and general support,- Being an integral part of a team that values fun and camaraderie.About Timbecon: Timbecon is a specialist woodworking retailer with a strong online presence and physical stores in Melbourne (Epping) and Perth (Canning Vale).Woodworking is a beloved hobby worldwide. Seize this chance to be part of a dynamic, progressive company that strives to provide Australian woodworkers with the ultimate retail experience.