Remote is seeking a Senior Change Manager to join the team in ASD. The Senior Change Manager will coordinate activities and communication in order to ensure project objectives are met and sustained. They will focus on the people aspect of change including changes to business processes, tools and technology, job roles and organisation structures. (LH-02279)
Role Description
Job Duties and Responsibilities:
Strategic Change Management
* Develop and execute comprehensive change plans to support user transition and acceptance of new IT capabilities.
* Establish and manage a business readiness plan to ensure alignment between IT deployment, capability rollout, and business operations.
Stakeholder Engagement
* Lead engagement efforts with diverse stakeholders, including those with varying levels of change maturity.
* Collaborate with internal teams and external partners to address resistance, build consensus, and achieve buy-in for change initiatives.
* Facilitate communication and cooperation between cross-functional teams.
Leadership and Collaboration
* Motivate and guide Change Champions to support successful change adoption.
* Provide leadership in driving cultural and behavioural change to align with project goals.
Monitoring and Reporting
* Monitor and report on progress toward business readiness targets, including key operational metrics and productivity measures.
* Identify and address risks, gaps, and challenges related to change initiatives.
Knowledge Transfer and Documentation
* Codify developed knowledge into documentation for effective knowledge transfer to contractors and employees.
* Ensure all training materials and engagement activities are appropriately maintained and accessible.
* Identify opportunities for improving change management practices and apply innovative solutions to optimise results.
Essential Skills and Experience:
* Proven experience managing change in complex IT environments.
* Strong stakeholder engagement and communication skills, including the ability to lead diverse groups.
* Expertise in business readiness planning, change impact assessments, and training development.
Desirable Skills and Experience:
* Experience with NIC agencies and the intelligence production process.
* Experience with change frameworks and digital transformation initiatives.
* Implement the required activities to successfully enable change within a complex IT environment.
* Develop change plans to enable users transition and acceptance of new IT capabilities.
* Lead engagement with a wide variety of diverse stakeholders with differing level of change maturity. Able to collaborate and motivate Change Champions to ensure success of change activities.
* Codification of developed knowledge to enable knowledge transfer to ASD contractors and employees.
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