School Technical Officer - Logan City Special SchoolEducation (Organisation site )South East Region, School and Regional Operations and Performance DivisionAre you passionate about technology and problem-solving, with a knack for helping others? Join us as a Technical Officer and be part of a team dedicated to assisting the technical needs of Logan City Special School. We're looking for someone who is organized, has strong people skills, and is eager to deliver top-notch IT support. If you're ready to make a real impact, bring your expertise to a role that values both technical proficiency and customer care. The role is being offered in a Temporary Part-time capacity (0.6FTE), 7.15 standard hours a day and 3 days a week (Monday, Wednesday, Thursday).This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.About the DepartmentThe Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.About Logan City Special SchoolOur school is located directly opposite the Logan City Council offices and the Logan Entertainment Centre. These are both significant landmarks within Logan City. The school is also located between Woodridge State Primary School and Woodridge State Secondary School. Together we make a corridor of educational excellence in the local community. Our school is easily accessed via train (adjacent to Woodridge Station) and also by bus.As the School Technical Officer, you will assist in managing the operation of a school's information and communication technology (ICT) network services in order to contribute to the enhancement of student learning opportunities.The School Technical Officer reports to the Computer Systems Administrator (T04).Your Role:As a Technical Officer, you will play a key role in providing technical support within a special needs school environment. Your primary responsibility will be troubleshooting and supporting a range of technologies, including iPads, Interactive Whiteboards, laptops, and Windows environments.In addition to technical support, you'll provide guidance to staff, offering advice on how to use technology effectively and efficiently in the classroom. You'll be part of a team of 3 who are the go-tos for solving problems, ensuring that both staff and students can make the most of the tools available to them.Our school is currently undergoing significant technological changes, and it would be ideal if the applicant had experience working with external contractors and a solid understanding of departmental policies regarding IT in Education Queensland.Responsibilities include:Support staff and students with day-to-day IT needs.Provide advice to staff around IT services and practices.Administer devices in Mobile Device Management software.Communicate with staff and contractors regarding projects and upcoming changes.About You:Strong interpersonal skillsOrganisedSolid understanding of priority and time management.Mandatory requirements:Diploma of ITInterested? To Apply:Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).Attach a 2-page response to the How you will be assessed section of the attached role description.We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.Applications from recruitment agencies will not be accepted.When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.Salary rate shown is reflective of full-time (1.0 FTE).We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.
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