About the Role
We are seeking a Mobile Banker to deliver exceptional customer service and drive business growth by utilizing extensive local market experience.
As a Mobile Banker, you will be responsible for converting contact centre and self-generated leads into satisfied customers by providing great outcomes. You will engage with Network Partners to generate customers from agreed employer visits, ensuring that every customer interaction is quick, easy, and expertly managed.
Your Key Responsibilities
* Deliver the highest level of service to customers.
* Identify prospective customers, manage leads, and achieve application and settlement targets.
About You
You are a customer-focused professional with a proven history of financial services experience. Your strong ethical belief system and ability to execute business development strategies make you a valuable asset to our team.
You have a sound understanding of credit assessment, lending principles, and whole-of-bank products. Your excellent communication skills and ability to build strong community relationships set you apart.
You are technically sound in business development principles and have a general understanding of market and competitor developments. Your knowledge of the governance of Unions and Industry Super Funds, along with your understanding of regulatory acts, will help you excel in this role.
About Us
BOQ Group is a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
We are a family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist) each with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.
We foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.
We are recognized as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) since 2021 and successfully implemented an innovative Reconciliation Plan in 2023.
Our Perks
We offer:
* Flexible working arrangements.
* Discounted financial products.
* Salary sacrificing options.
* Paid parental leave with no minimum.
* Purchase annual leave.
* Discounted private health insurance plan.
* Employee Assistance Program (EAP).
* Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility.
How to Apply
To apply for this role at BOQ Group, please follow the links or apply via our Careers Page.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.
Please note that background screening is a condition of employment, which may include identity verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.