About PEXA
Every time a house is bought, sold or refinanced in Australia, our digital platform revolutionises the way we exchange property, helping over 20,000 people safely settle their homes each week. Our data and insights help organisations drive change and possibilities.
The Role of Workplace Technology
We provide the technology that our people use every day to do their work, including service desk, end-user devices, software applications, communications networks, and technology infrastructure services.
Microsoft 365 Specialist
This key member of the Workplace Technology team is responsible for operating, designing, implementing, integrating, and developing efforts for the Microsoft 365 environment, including Office365, Enterprise Mobility and Security, and Windows Enterprise.
Key Accountabilities
1. Oversee daily operations of the Microsoft 365 environment, including upgrades and defect fixes.
2. Assess current setup and suggest improvements to the Microsoft 365 platform and related applications.
3. Manage Microsoft 365 optimisation, liaise with end-users to prioritise enhancement requests, and test quality before release.
4. Troubleshoot user and technical issues within the Microsoft 365 environment.
5. Create and maintain technical documentation, guidelines and manuals.
6. Identify risks related to Microsoft 365 and plan appropriate risk mitigation strategies.
Skills and Experience
* Bachelor's degree in computer science, information technology, or a related field.
* 5+ years' experience in administering Microsoft 365.
* Solid grasp of Microsoft 365 technologies and best practices, including Office365, Enterprise Mobility and Security, and Windows Enterprise.
* Experience implementing and managing Microsoft 365 solutions.
* Experience troubleshooting and solving problems with Microsoft 365.
* Excellent communication and collaboration skills to work effectively in a team environment.
Key Attributes
* Self-driven with a solid background in Microsoft 365.
* Thrives in a dynamic setting of a tech company with a rapidly growing customer base.
* Skilled at collaborating within a team environment.
* Capable of juggling multiple priorities in a fast-paced atmosphere.
* Organised and analytical, able to work autonomously with minimal oversight while meeting deadlines.
Acknowledgement
In the spirit of reconciliation, PEXA acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people today.