Job Description:
We are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. Our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.
About Us:
* We offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle.
* We were established in 2010 and have been named as one of AFR's Top 10 Best Places to Work consecutively across 2022 and 2023.
Your Role & Team:
You will work closely with senior leadership, sales, marketing, customer success, and operations to implement scalable enablement programs that optimise sales effectiveness, increase customer engagement, and improve revenue performance.
Responsibilities:
* Develop and execute a revenue enablement strategy that aligns with CreditorWatch's business objectives.
* Drive the adoption of a structured selling methodology across all revenue teams.
* Champion the integration of enablement technologies, including CRM, sales engagement, and content management tools.
* Identify automation and process optimisation opportunities to maximise selling time and enhance customer experience.
Sales Enablement & Performance Optimisation:
* Design and implement training programs to enhance sales skills, including prospecting, value-based selling, and negotiation techniques.
* Create and scale onboarding programs to accelerate ramp-up time for new hires.
* Develop playbooks, best practices, and guides to standardise sales execution and improve win rates.
Customer Success Enablement:
* Ensure customer success teams are equipped with the right resources, training, and insights to drive adoption and reduce churn.
* Align enablement initiatives with customer lifecycle touchpoints to maximise retention and upsell opportunities.
Process & Technology Optimisation:
* Implement a data-driven approach to enablement by tracking performance metrics and refining programs accordingly.
* Partner with Sales Operations Teams to streamline workflows, ensuring the right data and insights are available for decision-making.
Our Ideal Candidate:
* Proven experience in sales, revenue enablement, or go-to-market leadership, change management roles within a B2B SaaS environment.
* Strong understanding of B2B sales processes, methodologies, and customer journey mapping.
* Experience in designing, developing, and executing sales training and enablement programs at scale.