Burger Urge Rockhampton Venue Manager & Assistant Venue Manager: Burger Urge (BU) has been making delicious and juicy burgers for 16 years We believe in making burgers the way they should be. We use premium local ingredients for our delicious, classic, and on-trend recipes. We are looking for an experienced and hands-on Venue Manager who is committed to delivering exceptional customer service and driving a positive workplace culture. We don't want a clipboard manager - we want someone who is motivated, hardworking, and embraces change. As our Venue Manager, you will be responsible for leading a team of enthusiastic staff members and ensuring that our customers receive the highest level of service. You will oversee the daily operations of our restaurant, including managing inventory, scheduling staff, and maintaining our facilities. What are we seeking? A minimum of 3 years of experience in restaurant or hospitality management Proven experience in motivating and leading teams to deliver exceptional customer service A track record of working towards KPI's and meeting financial targets Excellent communication and interpersonal skills A passion for driving change and continuous improvement Strong organizational and problem-solving skills Ability to work under pressure and in a fast-paced environment A hands-on and can-do attitude Burger Urge Perks Generous employee discount on all menu items and merchandise Growing company with expanding roles and promotion pathways Strong market position within the industry with ongoing job security assured. Burger Urge is the most creative brand in the industry today, which flow into our operating structure and management processes. Open to VISA candidates available for full-time work hours. If you are an energetic, hardworking, and motivating individual who is passionate about delivering exceptional customer service and driving positive change, we would love to hear from you. Please submit your resume detailing your experience and qualifications for the role. We cannot wait to get you onboard