About us… Care Connect Life, made easier!
An industry-leading and dynamic Care provider, Care Connect is proudly a not-for-profit, approved Home Care Package provider that understands how important it is to remain independent at home.
Our collaborative, authentic and talented team enhance people's quality of life each and every day.
You can be part of it!
We're offering a full-time,12-month max-term position for an experienced, enthusiastic community care professional to provide independent, ongoing advice and guidance to our clients who live across Tweed Heads/Gold Coast area.
About the role… As an experienced Care Manager, you will work collaboratively with Home Care clients, their carers and representatives, developing flexible, personalised and culturally appropriate care plans.
In this role, you: • Review intake information, engage new clients, establish home care agreements, care plans, budgets and connect our clients with local services and community resources • Conduct client visits practicing person centred care planning, provide independent advice to clients and their families - enabling personal preferences and independence at home • Interact with Care Connect team members, stakeholders, partnered service providers representing the best interests of clients and Care Connect • Conduct annual reviews for all clients - revise care plans, goals, service provisions to quality standards and budget expenditure and maximisation • Ensure service provisions are conducted ethically, fairly and within the statutory legal and contractual requirements at all times Location: Tweed Heads / Gold Coast About You… You are perfect for this role if you love engaging with people, value relationships in your work and are confident in delivering person-centred-care plans to a diverse client base.
You are committed to treating others with respect and maintaining confidentiality.
Most importantly, you share our workplace values of Collaboration and Courage, Authenticity, Respect and Excellence - CARE - in everything you do.
To be successful in this role, you will be able to demonstrate the following: • Minimum 4 years' experience with person centred care planning processes, including assessment and establishing client goals • Excellent interpersonal communication, networking and negotiation skills • An ability to take the initiative, prioritise, delegate and organise activities • Knowledge of Home Care Packages and Aged Care standards, community resources and service networks for older Australians and their carers • Experience managing client budgets, being responsive and accountable for time sensitive priorities • Confidence in working with KPIs & achieving targets within service level agreements • Intermediate skills in the Microsoft Office suite and exposure and/or ability to acquire skills for in-house client database systems Minimum Qualifications: • Tertiary qualifications in allied health, social science, health/welfare discipline, or a related field - transcripts to be provided • In the absence of completed tertiary qualifications, experience in delivering person-centred care practices in non-complex and/or complex case management and/or demonstrated experience with complex service oriented offerings in Home Care or Aged Care services To be considered for this role you must have full Australian working rights, Current Police & Working With Children Checks – we can arrange police checks for successful candidates.
Our selection process also includes psychometric assessment.
What's in it for you?....
We offer a competitive salary of $97,000 pa + super.
You will also be provided with a fully-maintained company vehicle.
As a not-for-profit employee, you are also able to access NFP Salary Packaging benefits & Meals & Entertainment packaging – increasing your take-home pay!
We value your work/life balance with a flexible working environment (WFH & ADO options!
), a passionate team and a caring, understanding work environment.
Care Connect is committed to your learning & progression with ongoing training & development to support you in your role and career.
We also look after your health & wellbeing with an Employee Assistance Program, discounted health insurance & wellbeing products.
How to Apply If this sounds like the role for you, click Apply Now & attach your current resume & a cover letter outlining how you meet the criteria for this role – we will keep you updated on the outcome of your application.
We understand the benefits that a diverse workforce brings to our diverse community of clients.
Care Connect is an inclusive, Equal Opportunity employer.
We encourage applications from all members of the community including: First Nations peoples, people with culturally & linguistically diverse backgrounds, LGBTQI+, mature aged and people living with disability.