Utilise your customer service, administration, and sales support qualities, and grow into a career with Stockland. Working closely with your Sales Professional, take an active part in supporting across all stages of the sales process and through the customer’s journey.
About the role
We have a position available working across multiple project sites across the Ripley Valley corridor. Full-time, permanent position, 5 days/week (incl weekends), with allocated days off during the week. In addition to salary package (base & super) offered there is the opportunity to earn quarterly bonus and commission.
Some of your responsibilities will include:
* Responding to all sales and after sales enquiries in the first instance, providing guidance before passing onto your Sales Professional
* Providing exception customer service and customer care to everyone who engages with Stockland
* Managing all incoming information via phone, emails, website and general enquiries
* Keep potential home buyers informed of key information including new releases, home designs, events, promotions
* Maintain and update sales systems and processes and procedures
About you
This position will provide you with an opportunity to develop your skills in a dynamic environment, contributing to and learning from the entire sales cycle. To ensure your success and develop your career:
* An interest in working in the property industry and developing your career in sales
* A strong customer service background with experience working in a sales support or administrative function, experience from within the property industry, builder/developer, real estate or similar would be advantageous
* Experience in delivering high-quality administrative tasks and activities and technology savvy
* Strong in your ability to multi-task, manage your time effectively, well organised and demonstrate initiative
* Engage and build rapport easily with a diverse range of stakeholders
* Motivated to work independently or as part of a team
* You will require to have your own reliable transport and a full drivers’ licence
The Stockland Proposition
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.
Apply today – Stockland – a better way to live
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to careers@stockland.com.au