Job Title:Social Well-being Coach (Head 2 Health) - Cairns, Mackay, Townsville - Queensland.Job Type:Permanent – Full-Time.Join The Team:Shaping a More Responsive Mental Health and Social Emotional Well-being Health to Health Service. This organisation is pioneering a path in mental health and social-emotional well-being services. Their service stands as a beacon of hope and support for those navigating their journey towards well-being. It is tailored to meet the intricate tapestry of needs within our community, including Aboriginal and Torres Strait Islander individuals, those from culturally and linguistically diverse backgrounds, and people of all ages from various locations.Your Role:More Than Just a Job…As part of the team, you'll engage in meaningful conversations, acting as the concierge of mental health services. Your mission is to listen intently, discover what truly matters to each individual, and guide them towards services that resonate with their personal preferences, needs, and strengths. It's about painting a picture of possibilities, navigating through available options, and sometimes, creatively bending the system to tailor services that genuinely meet community needs.What They're Looking For:A Heart to Serve and a Mind to Innovate.A deep commitment to understanding and empathizing with every person's unique story. A strengths-based approach, focusing on what's strong, not just what's wrong. An unwavering belief in the power of conversation to uncover what truly matters to someone. A readiness to explore, evaluate, and explain service options, including their benefits and compromises. An agile mindset, ready to liaise with various service providers and pivot strategies to enhance service fit and satisfaction. A passion for continuous improvement, seeking feedback, and following up to ensure services not only meet but exceed expectations. Qualifications & Licenses:Degree in Social Work, Nursing or other Allied Health ProfessionsNDISWS and WWCC Driver's License What's being Promised:A Culture of Care and Continuous Learning…You'll join a team where every member is a custodian of our ethos—believing in the power of personalized care, advocating for system flexibility, and dedicated to making the system more responsive and appropriate for all. They promise an environment that fosters growth, values each contribution, and champions the well-being of both staff and the communities they serve.How You'll Make a Difference:Act as a primary contact point, offering a warm, non-judgmental listening ear and expert guidance. Conduct comprehensive assessments to understand each individual's unique situation and needs. Provide informed referrals, connecting people with the right services and supports. Maintain ongoing communication with service users and providers, ensuring a seamless and supportive journey. Champion the ethos of personalized, strengths-based care, striving to make every service interaction as if it were for a friend or loved one.What's on Offer:Attractive remuneration inclusive of superannuation Tax-Free Salary Packaging available up to $15,900 Meal & entertainment allowance of up to $2,500 Generous leave provisions including 17.5% annual leave loading Strong team support Access to Employee Assistance Program Opportunities for growth and development. After Hours Requirements:NoPlease apply via the 'Apply Now' button on this page.Following successful placement, eligible candidates may be entitled to receive support and financial assistance through Health Workforce Queensland's comprehensive workforce attraction and retention incentives. This position may be eligible for a scholarship or bursary for ongoing professional development.PRM123