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Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning and commercial and industrial refrigeration needs.
We have an exciting opportunity for a Customer Service Representative to join our Coffs Harbour team.
We are committed to the safety, education, and ongoing professional development of our people. In this role, you will receive:
* A competitive remuneration package, which includes base salary + superannuation;
* A great incentive program, built to recognise that we all succeed together;
* Career growth opportunities, offering genuine long-term career prospects;
* Professional Development opportunities including formal programs, coaching, and mentoring enabling you to choose your own career development options; and
* A great team culture, guided by our Values – Committed, Engaged, Straightforward, and United.
About your new role:
This is an excellent opportunity to obtain a secure, full-time, Monday to Friday position with a company that values its employees, offers a supportive working environment, and has a genuine desire to see our people succeed.
Reporting to the Branch Manager, you will be responsible for:
* Internal sales procedures and counter service to our valued customers;
* Providing a high level of customer service;
* Assisting in the management of stock integrity;
* General warehousing duties as required;
* Operation of the forklift, including picking and packing; and
* Adhering to operational health and safety requirements.
What will make you successful?
To be successful in this role, the ideal candidate will possess:
* Ability to build relationships with customers;
* Ability to maintain safe working environments for yourself, your team members, and customers;
* Ability to communicate effectively with colleagues and staff to ensure our customer's expectations are met or exceeded;
* A current forklift license or a willingness to obtain this (company funded); and
* Willingness to undergo a pre-employment medical.
If this sounds like a role you’re interested in, we would love to hear from you. To apply, please click on 'Apply now'.
We appreciate that a diverse workforce has many positive impacts on our culture and overall success. We encourage applications from people from all backgrounds.
Your application will include the following questions:
* How many years' experience do you have as a Customer Service Representative?
* Which of the following statements best describes your right to work in Australia?
* Which of the following forklift licenses do you have?
* What's your expected annual base salary?
* Are you willing to undergo a pre-employment medical check?
To help fast track investigation, please include any other relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.
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