Customer Service Officer (Grade 1), Admissions ControlEmployment Type: Permanent Part TimeHours per fortnight: 38Job Category: Administration - Customer ServicesAbout Barwon HealthBarwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all.About the roleAs the Customer Service Officer, Admission Control, you will provide exceptional customer service to patients, clients, and visitors at University Hospital Geelong. Additionally, you will provide clerical support to the patient billing and collection functions within the Patient Accounts office.About the cultureYou will have the opportunity to be part of a highly skilled, professional and dedicated team who take pride in providing high quality services. We promote positive, respectful relationships and strong partnerships within the workplace. Grow and develop your capabilities with Barwon Health’s commitment to professional development.Provide exceptional customer service to patients, clients, and visitorsExcellent working conditions with a high sense of job satisfactionA vibrant staff wellbeing program and access to our 24/7 Employee Assistance ProgramWide-range of professional development opportunities to enhance your careerAttractive salary packaging benefits. Living expenses capped at $9,010 and meals and entertainment capped at $2,650We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander.We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards.If you need assistance with your application for this role, please email the Talent Acquisition team at talent.acquisition@barwonhealth.org.au with your preferred contact method and details, and we will get in touch with you.Please note we do not accept resumes via email.Prior to commencement with Barwon Health, all new employees are required to provide a completed Barwon Health Immunity Status form and have Staff Care clearance.
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