About Us
JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups. We specialise in consumer electronics, home entertainment, small appliances, and white goods.
Purpose
We want to help people with better ways to live, learn, work and play by owning the tech and entertainment space, growing our customer base and supporting our people to be their best.
Why Join Us?
* We have a supportive and inclusive team that embraces individuality and diversity.
* We are one of Australia's most iconic and trusted brands, with a rich history in the consumer retail industry.
* You will have exposure to ongoing training & development opportunities from day one.
* We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group.
* Our team supports vulnerable communities through donations to our Helping Hands workplace giving program, which we match dollar for dollar.
* We offer generous team member discounts and a leading commission structure for sales positions.
* We value flexibility, providing 12 weeks' paid parental leave, novated leasing, Employee Assistance Program and more.
About the Role
As a Retail Team Member, you will contribute to a high performance culture, ensuring great customer experience across the store by:
* Helping across multiple areas within stores, from customer-facing to back-of-house tasks.
* Providing exceptional customer service standards before, during and after sales.
* Contributing to the JB Hi-Fi brand and store experience by assisting with merchandising all products on the sales floor.
* Supporting efficient stock delivery and processing, following store receiving processes.
About You
To succeed in this role, you'll need:
* A passion for home entertainment, music, movies, technology, appliances and/or games.
* Enthusiasm, motivation and a customer-focused mindset.
* The ability to communicate effectively with diverse groups of people.
Equal Opportunities Employer
JB Hi-Fi Limited is committed to promoting diversity and inclusion in the workplace. If you're excited about this opportunity, don't hesitate to apply – even if you feel you don't meet 100% of the criteria.