Randstad RegVIC2410 -
Location: Geelong
Claims Support - Medical Examiners Hub
- 3 days per week
- ASAP start to 20th December 2024
- $39 p/h to candidate
General Skills and Responsibilities:
- Strong written communication
- Attention to detail
- Confident on the phone
- Ability to work mostly autonomously using guidance documents
- Greater than basic admin skills—requires problem-solving capabilities
- Proficiency in Excel
- Strong computer skills—ability to quickly learn new platforms and handle file uploads and downloads
- Ideal candidates may have PA, Legal Assistant, or Medical/Legal Admin Assistant experience
Responsibilities and Duties:
- Completing document preparation for Independent Medical Examination (IME) requests, including FOI, clinical notes, and other relevant materials for IMEs
- Updating Service Decisions on active claims, ending decisions on finalized claims, and adding decisions as required
- Contacting clients to follow up on general authority forms and uploading forms to Avanti upon receipt
- Managing FOI requests and radiology reports —communicating via messages or email
- Tracking IME, supplementary, and addendum reports and coordinating with examiners
- Uploading reports from external system to the internal system.
- Processing invoices.
- Handling indexing tasks
- Drafting introductory letters or stability notifications to clients, following task-specific instructions
This role is ideal for individuals with administrative backgrounds in medical or legal environments.
Apply via using the link. Reach out to Rashi.Joshi@randstad.com.au for more information.