About Glencore Technology
We deliver world-leading mineral processing, leaching, refining and smelting technologies to clients globally.
Our solutions include IsaMills, Jameson Cell, ISASMELT, Albion Process, HyperSparge, and IsaKidd Technology.
The Role
We are seeking an Aftermarket Services Lead to join our team on a permanent basis.
Key Responsibilities
* Lead and mentor the Aftermarket Engineering and Maintenance team, fostering a motivated, high-performing culture.
* Provide engineering support for complex orders, facilitating collaboration with internal engineering and design teams.
* Develop and manage a comprehensive service portfolio, including training, installation, major maintenance, mechanical audits, and more.
* Optimise sales processes involving manufacturing and geographic decisions, including domestic and international fabrication options.
* Analyse operational data to identify variances, anticipate changes, and support strategic decision-making.
* Use data insights, market trends, and customer feedback to identify and act on growth opportunities for parts and services.
* Support the development of robust business cases for spare parts expansion, consignment stock, warehousing, partnerships, and more.
Requirements
* A tertiary qualification in Science, Engineering, Mineral Processing, or a related field.
* A minimum of 10 years of experience in the mining industry, preferably with a focus on customer relations and service sales in mineral processing equipment.
* Exceptional leadership and team-building skills.
* Strong commercial acumen and advanced analytical skills (proficiency in EXCEL is essential).
* Strong stakeholder engagement and management abilities.
* The ability to convey technical information to both technical and non-technical audiences.
* A willingness and ability to travel to client sites as required.
Why Choose Us
* Flexible working arrangements.
* Modern end-of-year incentive scheme.
* Generous sick and carer's leave entitlements.
* Preferred health providers offering corporate discounts.
* Nimble, dynamic, and autonomous work environment.