We are seeking an experienced Human Resources Manager to oversee employee relations, payroll and HR operations within a prominent hotel group in Perth, Australia.The ideal candidate must possess expertise in industrial relations within the hospitality sector, with a focus on the Hospitality Industry General Award (HIGA), along with experience in managing payroll systems and resolving complex employee issues. You will play a vital role in implementing effective HR processes, fostering a positive workplace culture, and ensuring compliance with local labor laws.Key Responsibilities:Industrial Relations: Lead and manage industrial relations activities across hotel properties, ensuring full compliance with the HIGA and Australian labor laws.Payroll Management: Oversee outsourced payroll functions, ensuring the timely and accurate processing of payroll every fortnight. This includes managing payroll cycles, finalizing submissions, and ensuring correct fund transfers.Employee Relations: Serve as the primary point of contact for handling employee grievances related to discrimination, bullying, guest interactions, and workplace conflicts. Resolve issues professionally and in line with company policies.HR Support: Guide the HR team to ensure alignment with Australian HR practices. Assist managers in navigating HR challenges and help the team meet both business and employee needs effectively.Policy Development: Establish and maintain policies and procedures for payroll and employee relations management to ensure smooth operations across both commercial and residential properties.Cultural Integration: Foster an inclusive and respectful work environment, addressing the needs of migrant workers and ensuring diversity is effectively managed.Operational Support: Collaborate closely with hotel management to support the smooth day-to-day HR operations while balancing the needs of employees with business goals.Ideal Candidate:Proven experience in industrial relations within the hospitality sector, with specific, in-depth knowledge of HIGA.Strong experience in payroll management, including liaising with third-party payroll vendors and ensuring compliance with payroll cycles.Track record of successfully resolving complex employee relations issues, including discrimination, bullying, and guest-facing conflicts.Solid understanding of the Australian workforce and experience in managing a multicultural team, including blue-collar and operational staff.Excellent interpersonal skills and the ability to build strong, effective relationships with employees and senior management.Strong organisational and problem-solving skills, with the ability to meet deadlines, particularly during payroll cycles.Experience working in a diverse workforce, particularly with migrant employees.HR qualifications or equivalent experience preferred.Work Location: Perth, AustraliaCharacter Attributes:People-focused: A compassionate, approachable leader who thrives in a people-centric environment.Purpose-driven: Dedicated to creating a fair, supportive, and inclusive workplace for all employees.Culturally Sensitive: Understands the unique challenges of managing a diverse workforce and can effectively address the needs of all team members.To Apply: If you are a seasoned HR professional with expertise in industrial relations (especially with the HIGA Award) and payroll management within the hospitality industry, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and qualifications.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionHuman Resources, Management, and AdministrativeIndustriesHotels and Motels, Hospitality, and Retail
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