Networks & Systems Administration (Information & Communication Technology)Full timeIdea 11 is an Australian-based, award-winning, full-stack, values-driven IT consulting and managed services company specialising in cloud computing. We love our customers, deliver exciting, next-gen technology environments, and take care of our people.Why work at Idea 11?A values and culture-driven companyA flexible working arrangement with the ability to work from homePaid overtime and paid parental leave on top of Government paymentsCompany-provided time and training for staying on topWork with exciting technology, customers and next-gen environmentsCompany-funded certification – pass or failRegular whole-company social eventsRegular awards and recognition for achievementA supportive team and environmentA management team with technical backgrounds (we get what you do!)About the roleWith continued success, we are expanding and looking for a talented individual to join us as a Cloud and Systems Administrator.We are looking for strong technical horsepower, experience across multiple technical domains and solutions, customer obsession, a positive attitude, and a desire to be challenged and learn.The type of person we seekYou'll have strong experience in:Level 2 & 3 technical support and troubleshooting across a range of exciting technologies (AWS and/or Azure, Microsoft, Next-Gen Firewalls)Managing, troubleshooting, and resolving incidents, service requests, events, and problem ticketsCommunicating with customers on technical itemsIf you have any questions, please contact Emanuel Kunz on for a confidential discussion.No recruitment agents, please.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a systems administrator?Do you have a current Australian driver's licence?What's your expected annual base salary?#J-18808-Ljbffr