Network Support Engineer (Level 2/3) 4- Month Contract with potential extensions Hybrid Working Environment Melbourne Docklands Location. Green Light is a growing consulting organisation known for its work in Telecommunications and System Integration Services organisations. We have a requirement with our client partner for a Network Support Engineer to join their team on a 4-month contract. Responsibilities: Manage the day-to-day operations and maintenance of the network infrastructure. Troubleshoot Networking & Communication technology stack including SD-WAN, Switching, Routing, WiFi, DNS, Firewalling, Telephony, and supporting Network Management Toolset/Services. Manage incidents and break/fix of store end-user computing devices including printers, PDTs, POS/BOS. Provide 2nd and 3rd level support, available 24x7. Triage and resolve production issues, escalating to P1 and extended support when needed. Apply technology workarounds/restorations as per the issues and handover. Requirements: Experience with POS in retail environments. High-level technical skillsets in network operations and maintenance. Strong troubleshooting skills in networking and communication technologies. Ability to manage incidents and support end-user computing devices. Availability for 24x7 support rotational roster How to apply Click “apply” or email your application to Stephen (stephenmgreenlightworldwide.com) for a confidential discussion with Green Light Worldwide