Posted: 14 January
Offer description
Job Title: Computer Clerk - Switchboard
Employment Type: Permanent Part-Time
The Switchboard is the central point for all external and internal calls at Graham Street Campus, making it the heart of our organisation's communication.
We are seeking a dedicated and skilled Switchboard Operator to be part of our team, ensuring seamless communication and efficient services around the clock.
About Us:
At Goulburn Valley Health, we pride ourselves on delivering person-centred care. We aim to enhance patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and ensuring workforce flexibility.
About the Role:
As a Switchboard Operator, you will be at the forefront of our communication network, responsible for maintaining high-quality and efficient services.
* Provide an efficient and courteous response to all telephone calls (using best practice techniques), and redirect calls appropriately
* Experience using a Switchboard or in Health Information Systems
* Ability to organise tasks and environment with minimal supervision and under conditions of competing demands
* Capacity to interact professionally with staff and consumers and maintain high levels of confidentiality and patient privacy
What We Offer:
Generous salary packaging, subsidised staff parking and discounted leisure memberships
Flexible work practices and options to purchase additional leave to support work/life balance
Paid parental leave
Professional development and study leave to help reach your learning and career goals
A confidential employee assistance program (EAP) for you and your loved ones
Social club membership offering a range of events, functions and local community discounts
GV Health's CREATE Outstanding monthly, bi-monthly and annual reward and recognition program
Working with Us:
GV Health has zero tolerance of abuse, bullying and harassment and discrimination in all forms, and is committed to the safety, protection and wellbeing of all children.
Pre-employment screening checks may be required, including but not limited to; Working with Children's Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health.
