Posted: 28 January
Offer description
**About Meals on Wheels Tasmania**
Meals on Wheels Tasmania is a non-profit organisation that has been delivering meals to frail, aged people and those with disabilities since 1955. We have 15 branch locations across the state, with over 50 staff members and 750 volunteers.
**Job Description:**
We are seeking a Branch Coordinator to manage the receipt and delivery of meals to clients at a branch level. The successful candidate will be responsible for:
* Establishing relationships with new and existing volunteers
* Managing volunteer enquiries and concerns
The role will involve working approximately 24 hours per fortnight, with a flexible schedule to accommodate school hours. The ideal candidate will have strong computer proficiency, excellent communication skills, and experience in managing volunteers.
**Requirements:**
* Strong Computer Proficiency: Experience in MS Office Suite and Customer Relationship Management (CRM) software
* Excellent Communication Skills: Ability to effectively liaise with clients, families, and carers regarding meal changes, inquiries, and concerns
* Relationship-Building: Proven ability to establish and maintain positive working relationships with clients, volunteers, and community partners
* Plan and organise events and activities that engage new and existing volunteers
* Organisational Skills: Strong administrative skills to manage meal delivery logistics and maintain accurate records
* Adaptability: Ability to handle organisational change effectively
* Cultural Awareness: Understanding of and sensitivity to the needs of diverse populations, including those from different cultural, socioeconomic, and age groups
* Volunteer Management: Experience in recruiting, coordinating, and managing volunteer rosters
* Leadership Skills: Experience in leading or managing teams, particularly in a volunteer context
**What We Offer:**
* Competitive Salary Level 3 Pay Point 1 social and community services Social, Community, Home Care and Disability Services Industry Award [MA000100]
* Salary Packaging up to $16,900.00 available per year
* Employee Assistance Program
**How to Apply:**
Applications close Monday 20th January at 5:00pm. Please submit an up-to-date resume, cover letter addressing the selection criteria, and two referees to our email address.
