$50k-$60k Base Super APR Bonus Incentives Full-time opportunities available Collaborative team culture and surrounded by like-minded individuals Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Executives. About Us: Carbiz is an industry leader in all-in-one accident management service, streamlining the way people get back on the road after an accident. With over 8,000 5-star reviews from satisfied customers, we've earned a reputation as a trusted provider of like-for-like accident replacement vehicles. Our dedication to excellence has been recognised with numerous industry awards, including the Business Concept’s 'Automotive Awards 2023' and Product Review's 'Australia's Best Accident Replacement Service' for three consecutive years (2023, 2024, and 2025). These accolades highlight our unwavering commitment to delivering exceptional products and services to our valued customers. We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do; Love what we do - We are passionate about delivering for our customers, team, and partners every time Better than yesterday - We grow each day, learning from our experiences Win with trust - Lead the market by being trusted, reliable and helpful Collaborative core - Working smarter together Valuing people - We respect our people, encourage their development, and reward their performance Perks & Benefits: Perfect opportunity for a University Student or school leaver looking to gain experience and kick start their career. Bonus Incentive Scheme – Additional earning potentials through various streams of bonus incentives. Employee Wellbeing Program – Access to comprehensive 24/7 real time support through chat or phone as well access to a wellbeing library of resources through Sonder for safety, mental and physical wellbeing. Exclusive Discounts – Access special offers and discounts through platforms like SWAG/Employment Hero and Flare. Team Celebrations – Monthly team lunches, birthday celebrations, and festive gatherings for major events. Career Development – Ongoing training, mentorship, and opportunities for growth. About the Role: Deliver vehicles to clients, ensuring timely and efficient service. Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction. Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations. Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior. Assist with the onboarding process for new clients, ensuring they have all the information and support they need. Enjoy the thrill of driving a variety of high-quality vehicles About You: Valid driver's license with a clean driving record (Essential). Confidence in driving a variety of vehicles. Strong verbal and written communication skills to effectively interact with clients and team members. Ability to work independently, manage your time effectively, and thrive in a team-based environment. Ordinary hours vary between 7:00am-9:00pm Monday-Sunday with 8-hour shifts. Ideal candidate would have capacity for weekend and on-call if needed. Apply Now: If you, or anyone you know, are looking for a Customer Service Executive position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you