Service Advisor (Night Shift)
We are seeking a skilled Service Advisor to join our Coopers Plains Service Centre team at Sci-Fleet Hino.
About the Role
This is an excellent opportunity for individuals with a passion for delivering exceptional customer experiences and a keen interest in developing their skills as a high-quality Service Advisor.
Key Responsibilities
* Provide outstanding guest services and experiences
* Determine customer requirements and assist in selecting solutions
* Develop and maintain relationships with customers
* Assist customers with bookings, enquiries, and service scheduling over the phone and in person
* Process orders, invoices, and payments
* Liaise with customers, sales representatives, and service technicians to determine repair and service timelines
* Arrange loan vehicles for customers
* Operate specialized automotive dealership management software
What We Offer
* A great working environment
* A friendly, safe, and supportive working environment with opportunities for development and room for career growth
* Free and confidential support through our Employee Assistance Program (EAP)