Senior Manager, Business Process Optimisation, Clerk Grade 11/12NSW State Emergency Service – Wollongong NSWSenior Manager, Business Process Optimisation, Clerk Grade 11/12, Wollongong Join us in advancing public safety, digital innovation, and Operational SystemsWork in a volunteer-based agency supporting communities of NSWFull time temporary role until 30 June 2025, with a potential extension based on future funding outcomesBased in Wollongong, with flexible working arrangements availableAbout the opportunity The Senior Manager Business Process Optimisation is a member of the Operational Systems Program Senior Management team. The role is responsible for mapping, improving, and streamlining various processes across the NSW State Emergency Service. This role focuses on leveraging technology and digital solutions to optimise workflows, ensuring that processes meet both current and future operational needs. You'll collaborate with various departments, driving innovation in service delivery and enhancing operational effectiveness across the NSW SES.About the NSW SES Our Mission: NSW SES saving lives and creating safer communities.Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well-trained in the wide variety of roles they perform.With over 10,000 volunteers, we are committed to protecting and supporting the diverse communities of NSW.The NSW State Emergency Service is a proud employer of a diverse workforce and encourages applications from everyone, regardless of age, gender, ethnicity, disability, or sexual orientation.About you To be successful in this role you will:Have extensive experience in business process optimisation, preferably within digital transformation projectsBe proficient in building and maintaining relationships with internal and external stakeholdersDemonstrate strong analytical skills with experience in mapping and improving complex business processesPossess qualifications in analytics, process mapping, or relevant experience in managing large-scale projectsWhat we can offer you Attractive leave entitlements: parental, recreation and flex leave and other leaveCompetitive salary package of up to $181,612.21 (ie salary + leave loading + super)Flexible work options working within operational requirementsAccess to our Corporate Partner Fitness Passport for a reduced rate when joining a participating gymOperational and leadership training via LinkedIn Learning and other resourcesComprehensive immunisation programs including the flu vaccineOpportunities to build relationships across emergency service agencies, committees and other Government and community organisations.How to apply Your application should include as separate attachments:A cover letter (maximum two pages) describing your leadership, communication, and relationship-building style. Highlight what makes you unique and align your experience to the essential requirements of the role.An up-to-date resume of no more than five pages detailing your skills and experience relevant to the role.Please note:Applications must be submitted through the provided link. We do not accept referrals from recruiters.You must live and reside in NSW, as there is an expectation of regular in-person attendance.Want to know more? The role description is available here.Talent Pool A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months.Applications close: Sunday 3rd November 2024 at 11:59pm. Interviews will be held on week commencing 11th November 2024. The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. #J-18808-Ljbffr