Principal Partner Sales Executive - Contact Center
Principal Partner Sales Executive - Contact CenterApply remote type Fully Flexible locations Remote, Victoria, Australia time type Full time posted on Posted Yesterday job requisition id R30933
Job DescriptionZendesk is looking for a positive, performance fueled individual as our Principal Partner Sales Executive for ANZ, based in Australia.
As a Principal Partner Sales Executive you will be part of a growing Partner Sales Team and a critical piece of company growth initiatives in Australia and NZ. You will build, operationalise, and own the plan for partner-led and sourced business with the partners you manage.
Responsibilities include recruiting and onboarding new partners and ensuring they achieve our revenue and profitability growth goals for the region and segment while aligning with Zendesk's strategy.
This is a quota-carrying position, and requires someone with strong regional experience in SaaS/software sales, channel development and management of large partners. You will also manage and lead opportunities with partners and Zendesk Direct Sales colleagues. We are looking for someone with proven channel expertise, achievements in exceeding quotas, adopts a 'hunter' mentality, and is passionate about achieving both partner and customer success.
What you'll do:This role is heavily centred around recruitment of new partnerships.Work with our Enterprise and Commercial sales team to drive business performance measured by new bookings, expansion bookings and customer acquisitions with partners.Drive opportunity velocity with our sales teams and partners.Evangelise SI partner and technology alliance capabilities with the Zendesk sales teams, clearly articulating the partner's value propositions to foster proactive engagement.Create and execute a regional go-to-market strategy, building on the partner initiatives we already have in place.Work with regional field and channel marketing teams to fund partner-led campaigns and demonstrate return on marketing investment.Serve as day-to-day liaison between existing partners and Zendesk sales, develop market initiatives to drive incremental revenue.What you have:You have excelled in previous Channel roles: 10+ years of experience in partner channel development, sales, business development, alliance management.You have experience working with regional resellers, BPO consultancies and technology companies.Strong executive presence including communication and presentation skills with a high degree of comfort.Understanding of customer value proposition for Zendesk solutions and best practices for partners to monetise services and solutions.A strong understanding of technology and are tech savvy.You are happy working in a fast-paced environment with an emphasis on creating something "new" and are not afraid to get your hands dirty in the day-to-day business.Proven ability to build relationships with internal sales teams to be successful.Ability to present to partners and to prospects, the solution and the partner program.You have carried a quota before.Fully Flexible:In this role, you'll work primarily remotely or on a hybrid arrangement. We'll provide you with the digital tools and experiences to be together–even when we're apart. Being digital first doesn't mean we're digital only. You'll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.
About UsZendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections.
Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.
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