About the RoleWe are seeking a talented Case Manager to join our team and play a vital role in supporting elderly people in the community to live independently and with dignity in their own homes.In this role, your primary responsibility will be to manage a caseload of community-based elderly individuals with Home Care Packages. You will assess their needs, develop personalised care plans, and manage budgets in accordance with program guidelines, to ensure each customer's unique requirements are met. You'll onboard new customers and proactively manage existing ones with a person-centred approach. Collaboration with our Clinical, Scheduling and Service Delivery teams will be crucial to delivering comprehensive care.In this permanent full-time role, you will visit customers in their homes across the South-East suburbs of Melbourne and the Mornington Peninsula. When you're not visiting customers, you'll have the option to work from home or from our Notting Hill office.About YouTo be successful in this role, you will have:Previous experience in community-based case management(desirable)Experience with Home Care Packages(desirable)Current driver's licenceA reliable vehicle with minimum Third Party insuranceStrong communication skills, both verbal and writtenDemonstrated empathy and compassionExcellent problem-solving abilities and critical thinking skillsGood organisational and time management skillsCultural competence and the ability to work with diverse populationsAdvocacy skills to ensure clients' needs are metCollaboration and teamwork skills to work effectively with interdisciplinary teamsAbout KinCareOur vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we've been putting our customers at the heart of everything we do and empowering them to live the life they choose.What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.If this sounds like the role and workplace for you, apply now!Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.For more information, visit www.kincare.com.au or contact our Talent team at. Kindly note that we do not accept applications via email.We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.Job Family: Office rolesCountry: AustraliaBrands: KinCareDepartment: Operations#J-18808-Ljbffr