Bullet Points: Lead our team in a contemporary yet timeless boutique retail environment Join a brand known for uncompromising quality and timeless designs Wardrobe allowance, career growth, company-wide benefits The opportunity: We currently have an inspired opportunity for a Boutique Manager to lead our dynamic team at Elka Collective David Jones Queens Plaza. As part of the Brand Collective suite of businesses, the Melbourne-designed Elka Collective brand has grown steadily, resonating with those seeking timeless yet contemporary garments.We take pride in creating cherished favourites that you'll reach for time and time again, as our garments seamlessly bridge the gap between enduring style and contemporary sophistication. As a leader in our boutique, you are responsible for building and driving a customer-led culture through leading by example and delivering excellent service standards.This role, working full-time Tuesday-Saturday, will have you inspire and mentor your team to reach set KPIs and sales targets – celebrate the wins and encourage the team to be proud of the contribution they have to the wider business strategy. To achieve the above, you: Are a passionate brand ambassador for Elka Collective Closely monitor store sales performance – acknowledge outstanding results and identify any areas of improvement Oversee store operations including stock room management and immaculate store presentation (visual merchandising) Drive and excel in providing an amazing customer experience in store through seasonal events Develop & maintain relationships with VIPs Take a proactive approach in loss prevention management i.e.stock shrinkage control Effectively manage the wage costs in store and roster for success Recruit, select and train team members who embody the Elka Collective values Demonstrate a duty of care by ensuring that the work environment is safe, healthy and fit for work (adhere to state and national OH&S legislation). You bring to the team: Previous Store Management experience in a Boutique environment with experience in training, coaching and mentoring team members A passion for creating a memorable service experience for our customers A high attention to detail, time management and excellent organisation skills A proven record of driving and exceeding KPIs, efficient stock control and exceptional visual merchandising Experience effectively managing rosters and wage control A commitment to continuous improvement and learning Confidence in communicating with stakeholders at all levels. Just some of the benefits of joining Elka Collective: New starter wardrobe Generous quarterly wardrobe allowance to encourage you to wear our brand to work Training and development – we want you to grow and get the most out of your role Monthly bonus incentive (rewards based on KPI achievement) Employee Assistance Program with free access to Mental Health Professionals for when times are tough Free flu vaccines Generous discounts for you and your family across Brand Collective's stable of brands! To apply: At Brand Collective our customers come from all walks of life, and so do we!We value diversity and inclusion in all forms, thus hire based on capability and performance.If your skills align with the role and company culture, apply today with your current resume and optional cover letter. About Elka Collective: Established in 2014, Elka Collective is dedicated to creating exquisite garments that resonate with the versatile and relaxed nature of the people who wear them.Harmonising classic tailoring with an effortlessly wearable sensibility, our timeless pieces emanate a refined and contemporary appeal. At the heart of our brand philosophy is the desire to curate a wardrobe of enduring styles that transcend the boundaries of fleeting trends and seasons. Explore our collections via and follow us on Instagram via elka_collective/. Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees.We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity.The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early. #J-18808-Ljbffr