Job ID: 263847
Date posted: 29/10/2024 Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. What you need to know Working at IKEA has its benefits and rewards:
$27.35 base hourly pay rate
Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
These roles are Temporary & Permanent Part-time, 30hrs & 40hrs/fortnight.
As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts, where the spread of hours will be between 8:00am to 9:30pm. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
If you are progressed, you will be invited to attend a Group Assessment Centre in November.
About this work area As a Warehouse Sales Co-worker your responsibilities will include, but are not limited to:
Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
Actively participating in selling products with a positive attitude and contribute to business goals and growth.
Condensing stock, including unloading pallets and cutting boxes open to restock appropriate products.
Working closely with the fulfilment team to ensure the self serve warehouse is always well-stocked, tidy and presentable.
Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
Assisting customers with loading flatpacks or products onto their flat trolleys when required.
As a Sales Co-worker (Bedroom/Living Room/Dining Room/Home Decorations) your responsibilities will include, but are not limited to:
Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
Actively participating in selling products with a positive attitude and contribute to business goals and growth.
Maintaining a clean and organised sales area, ensuring all products are properly priced and fully stocked.
Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
As a Product Recovery & Quality Co-worker your responsibilities will include, but are not limited to:
Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
Take necessary action on products to give them a second chance, such as repackaging them back into a saleable condition.
Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
Support the quality work in the store to constantly improve customers' quality perception of IKEA products.
Always consider the sustainability impact when deciding when and how to recover products.
Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment that cultivates a strong understanding of product recovery, quality and compliance processes.
Maintaining a safe and secure environment within the IKEA store, always ensuring the well-being of both customers and co-workers.
As Sales Co-worker you are or have:
Passionate about our home furnishing products and working with customers.
Proficient computer skills and an ability to learn about all technical aspects of the IKEA range.
Ability to prioritise tasks in a fast-paced environment and manage your own tasks.
A calm and confident approach along with strong communication and customer skills, ensuring we keep the customer in mind no matter what we do.
A ‘Togetherness’ mindset where you’ll work closely with your team and other departments yet also be able to work independently.
A safety mindset and being comfortable with physical work and manual handling including repetitive lifting.
We need people like you At IKEA, work is so much more than a job. Come join us!
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