Are you an experienced professional looking for a challenging and rewarding role in the medical field? Do you possess exceptional communication skills and a strong attention to detail? If so, we have the perfect opportunity for you as a Medical Services Administrator / Typist at IIME!
About IIME:
At IIME, we specialise in providing independent medical examination services to the legal, insurance, and corporate sectors. Our team of dedicated professionals is committed to delivering accurate and reliable medical reports, making a real difference in the lives of our clients.
Responsibilities:
As a Medical Services Administrator and Typist, you will play a crucial role in ensuring the smooth operation of our medical examination process. Your responsibilities will include:
* Providing timely and courteous customer assistance
* Handling general reception duties, including greeting claimants, managing consent processes, and paperwork
* Performing medical transcription and audio typing with exceptional accuracy
* Preparing medical rooms for appointments
* Maintaining effective and professional communication with clients and specialists
Specialist Coordination:
* Updating specialists' diaries with appointment bookings
* Creating appointment lists for specialists
* Emailing stakeholders with specialist availability
* Following up on files for upcoming appointments
* Contacting claimants to confirm appointment details and COVID screening
* Creating telehealth links and facilitating appointments
Case Management:
* Organising files, scanning and adding coversheets
* Setting tasks for follow-up actions
* Preparing reports for Quality Assurance (QA) and adding coversheets to the files
* Updating custom fields with specialist fee, appointment/review dates, report due dates, etc.
* Preparing invoices for QA
* Emailing completed/paid reports to clients
To excel in this role, you should possess the following:
* Exceptional communication skills, both written and verbal
* Strong understanding of medical terminology
* Outstanding attention to detail, accuracy, and quality of work
* Proficiency in accurate typing and data entry
Join our team and make a difference in the medical examination industry! Apply today by submitting your resume and a cover letter highlighting your relevant experience and skills.