Field Service ManagerFunctional area: ServiceOnsite or Remote: HybridCountry/Region: AUCity: MuswellbrookLocation: Muswellbrook, NSW, AU, 2333Date of posting: Oct 28, 2024Epiroc Australia is growing and we are looking for committed people to join our team in delivering the best possible customer service to the mining and construction industries.We want to invest in you and develop your career, to ensure you bring your best self to work and are a valuable part of our high-performance teams.We are currently seeking a Field Service Manager to join our team in Muswellbrook, NSW. This position will be responsible for the day-to-day operations and activities of all Epiroc resources in Muswellbrook, NSW and Gympie, QLD region.Responsibilities of this role consist of but are not limited to:Managing the service operations with an emphasis on providing exceptional service to our clientsManaging activities to meet business needsField service, workshop planning, and executionParts and service forecasting, planning and deliveryCustomer service management and operational reportingDeveloping and maintaining a safe, productive culture, compliance with OHS, Quality & Environment policies of Epiroc as well as our customers’To be successful in this position you will need to have the following attributes:Relevant experience in the mining maintenance industryEffective people management and professional customer service skillsProficient oral and written communication skillsHigh level of computer literacySelf-motivatedAbout EpirocEpiroc Australia is part of a large global company that operates in 150 countries, employing over 13,000 people worldwide. In Australia, we have 17 branches marketing and servicing well-known equipment such as SmartROC, Simba, Boomer, Diamec, Pit Viper, MT65 trucks, and ST18 underground loaders as well as an extensive range of consumables and other mining and construction-related equipment.Epiroc is committed to equal employment opportunities for all employees and to providing employees with a safe work environment. We celebrate and embrace diversity in all its forms and encourage applications from women, Aboriginal and Torres Strait Islanders.Our motto is United in performance. Inspired by innovation.If you feel you have the skills and experience to take the next step in your career, please click 'Apply' now.
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