Managed Solutions is a business technology provider with around 50 staff based in Ipswich and with an office in Taringa. We provide a range of managed services as well as internet connectivity, voice, data, communications and electrical.
Due to continued growth, we have an exciting opportunity available for a Systems and Network Administrator.
Our internet team – Managed Solutions Internet – provides networking services to our business, corporate and education clients including connectivity, data-centre hosting, network design and support to our MSP technical team and directly to our clients.
We also provide domain management, web and mail hosting and other related services.
We are looking at adding a person to the team that has a background in systems or networking and wishes to grow their skills in these areas. The role will be flexible and can accommodate varying degrees of experience in each field. The role can grow more specialised over time as experience is gained.
On the networking side, our environment is primarily Mikrotik, Fortinet, Cisco, Ubiquiti, as well as the usual mix of other client equipment such as Aruba, Sophos, Watchguard, etc. In addition, we support the networking for the private clouds of our MSP clients running on Hyper-V and VMware.
On the systems side this role has a primary focus on Ubuntu and CloudLinux and use Ansible for automation.
We are a friendly and focused team working in a very adaptable and cooperative environment with great coffee, breakfast and lunch served daily! All we need now is for you to contribute your technical know-how, cooperative personality, and commitment to getting things done.
The role is primarily systems and networking with potential opportunity to work on a range of projects across the services that we offer.
The responsibilities and duties revolve around:
* cPanel with WHMCS - mail/web hosting support
* Domain registration and hosting
* Routers, UTMs, switches and wireless access points
* Internet connectivity - fibre, NBN and NBN-EE
* Point-to-point and point-to-multipoint wireless
* Supporting our comms team who utilise technology such as CCTV, PBX, VoIP, alarms and access control
* Supporting our MSP team who utilise technology such as Hyper-V, Windows Server and workstations, Azure and AWS
Your new role:
* Configuration and support of routers, switches and wireless across our and our clients' networks including Cisco, Ubiquiti, HP, Fortinet and Mikrotik
* Support of client connectivity, hosting and networking systems
* Escalation and liaison with suppliers and service providers to resolve critical outages
* Ensure relevant documentation is created and published to enable the support and maintenance of all networks and systems under our care
* Establishment and maintenance of support tools, instructions, supporting documentation to maintain data communication services
* Provide technical guidance and support to Level 1 and Level 2 engineers as needed
* Provide valuable input affecting the outcome of business and infrastructure projects and relating data network services
You bring to the role:
* Usual networking knowledge around routing and switching hardware: configuration, troubleshooting and support
* Usual systems knowledge around Linux and associated applications
* Enthusiasm and an eagerness to embrace new technologies and systems
* Design, plan and supervise new builds including stakeholder negotiation
* Experience with virtualisation, storage, high availability, network management and configuration desirable
Our company focus is on the simplicity of design and replicability to ensure client networks and systems stay online and are maintainable.
Your enthusiasm will be worth much to us and your desire to learn and participate will be welcomed. If you do not have formal qualifications, we can work with you to make that happen.
How do your skills match this job?
Your application will include the following questions:
* How many years' experience do you have as a Network Administrator?
* Which of the following statements best describes your right to work in Australia?
* Do you have a current Australian driver's licence?
* What's your expected annual base salary?
* How many years' experience do you have as a systems administrator?
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