The Company: Our client, Samsung, is a globally renowned leader in the electronics industry.This role offers a hybrid arrangement, with 4 days in the office and 1 day working from home .Duties and Responsibilities: Maintain Sales Deduction Rebate (Claims Controls) for all Customers.Ensures that all credit claims are processed within a set time frame (as per company targets) Communicating with customers and sales teams for all claim related issues Review and finalise outstanding claims and unpaid claims for any account Review and endorse the terms and conditions of any Sales Deduction promotion requests Guide customers on the "What & How" when submitting a claim Answer all queries in relation to progress of claims from internal customers (Product managers, National Account Managers, Dealer Support Managers) and external customers Liaise with Product Managers and co-ordinating Pricing team in operations to ensure all claims are verified as per the price in the system & in-line with company guidelines.Providing training and support of all direct reports Reviews workload and assigns tasks to ensure team KPIs are meet About YOU: Diploma / Degree level preferable with 2 years of relevant experience Experience in SAP and Excel Experience within accounts and administration Experience in claims is preferable Experience managing people (desirable) What's in it for you?Competitive salary Generous discount on company products Access to discounts and special promotions with retail partners Access to wellbeing platform Heavily discounted gym membership Onsite parking If this role sounds of interest, please click the "Apply Now" button.We look forward to seeing your application!Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider.We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners.We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss.In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.