Group Head of People & Culture, Asia Pacific @ Space | Poliform | Bowermans || Founder Woodsman Skincare
About Space
Launched in 1993, Space is now the leading voice in design retailing across South East Asia. With a professional design team and a collection that includes the world's best luxury brands, our philosophy centres on offering impeccable design, client experience and service. Five architect-designed showrooms – Sydney, Melbourne, Brisbane, Singapore and Kuala Lumpur, feature collections curated to meet the specific needs of design lovers and the broader requirements of the architecture and interiors industry, with endless design scope for residences, multi-residential developments, hotels, restaurants and workplace interiors.
Why work with us?
You will be joining an industry leader in the furniture market that not only partners with award winning international brands and clients but prides itself on its people and values their growth and development. You’ll be working alongside people you can learn from, you’ll grow and develop in a fun, supportive environment.
What will I do on a day-to-day basis?
* Sales & Lead Conversion: Implementing personal sales strategies aligned with the showroom and national sales plan.
* Client Service & Communication: Manage client expectations, provide timely updates on order status, and ensure responses to all client enquiries and emails.
* Consultations & Product Presentations: Conduct client consultations and product presentations in the showroom or remotely, ensuring an exceptional service experience and addressing client needs.
* Sales Process Management: Ensure accurate documentation in the Business Central system, update daily sales-related information, and confirm sales orders only upon signed acceptance and deposit payment from clients.
* Business Development: Actively generate new business leads and expand the market reach and client database.
* Relationship Management: Build and maintain strong client relationships through regular appointments, in-home visits, and participation in key client deliveries and installations.
* Showroom Activities & Customer Engagement: Maintain showroom presentation, assist with stock take, and greet clients, ensuring availability to address queries and facilitate lead generation for other business divisions.
* Market Research & Industry Engagement: Stay informed on market trends, competitors, and the latest product offerings, while representing the company at external events to support sales and client relationships.
What do I need to be successful in this role?
* 4 years' sales experience.
* Passion for Design and Furniture.
* Tertiary qualification in Interior Design (preferred).
* Skilled relationship builder.
* Existing industry contacts.
What we offer:
* Join a team working with market-leading products.
* Benefit from detailed and ongoing training across all product lines to enhance your expertise.
* Birthday Leave and the flexibility to work a 4|1 hybrid arrangement.
* Thrive in a people-oriented company with a management team dedicated to your success.
Join Our Team:
As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, cultural background, disability, sexual orientation or life stage.
You must have full Australian working rights to be considered for this position.
Seniority level:
* Mid-Senior level.
Employment type:
* Full-time.
Job function:
* Design, Sales, and Customer Service.
* Industries: Retail Furniture and Home Furnishings, Retail Luxury Goods and Jewelry, and Interior Design.
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