Location: Melbourne – Yarra Falls (Hybrid)
This role requires you to be based in the Abbotsford office for a minimum of three days a week, with flexibility to work from home for some of your working week.
As a UX Designer, you'll be part of our Design Studio within the Technology team at Computershare. We're looking for an innovative and user-focused individual who is passionate about solving complex problems, driving user-centered design, and collaborating with diverse teams.
Our technology team partners with global businesses, providing technology services and IT support, and designing and developing new products to support clients, customers, and employees. Our technology underpins everything we do as an organisation and drives our business forward.
You'll be at the heart of the design process, crafting seamless, intuitive, and engaging user experiences, including effective UX copywriting. You will lead Experience Design projects, conduct research, analyze data for insights, and facilitate collaborative workshops.
Responsibilities:
* Design key Customer Journeys to increase Digital Adoption and create new value for existing and new customers.
* Design and support delivery of experiences that customers and client service love, appreciate, and refer CPU.
* Aligned with Digital Transformation, provide leadership, mentorship, and frameworks to introduce the right product/service offerings to support current and future revenue goals in partnership with Business Stakeholders.
* Exhibit design expertise around new ideas, strategies, and opportunities to deliver for our customers.
* Contribute to healthy operations and disciplines that can be scaled and readily available to support predictable success, including engineering practices, ways of working, design system, design ops, and sustainable design process.
* Align and support to the agreed group strategy.
* Cohesively work across prioritised projects in a sustainable way that is scalable and where success is predictable.
* Contribute to an engaged, productive team, delivering results, and excited about the future.
* Embrace Continuous Learning and growth, staying updated on UX copywriting trends to enhance the overall design process.
* Actively lead by example and champion diversity in everyday actions and decisions.
What will you bring to the role?
You'll bring a passion for user experience best practices and human-centered design. With strong collaboration and communication skills, you'll work seamlessly with cross-functional teams to drive exceptional user experiences. Your adaptability, attention to detail, and growth mindset will help you thrive in our fast-paced, dynamic environment.
Essential skills:
* Previous experience in UX design and UX copywriting.
* Native-level English fluency, both written and spoken.
* Proficiency in UX/UI design and prototyping tools, such as Figma, Token Studio, Zeroheight, and MIRO.
* Skilled in creating adaptive and responsive designs.
* Strong communication skills to articulate design decisions and concepts.
Desired skills:
* Experience with creative design tools, such as Adobe Creative Cloud and MIRO.
* Familiarity with securities and/or banking industries.
* Professional copywriting or content writing experience.
Rewards designed for you:
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow.