About the role: As a Technical Sales and Support Representative (Waste Water Treatment), you will play a crucial role in driving our sales efforts and providing exceptional support to our customers. You will be responsible for understanding customer needs, offering tailored solutions, and ensuring customer satisfaction. You should be able to develop an excellent rapport with new and existing customers by being able to transfer technical information to non-technical clients and build confidence in our products and brands.
Key Responsibilities: Establish and strengthen relationships with new and existing stakeholders in wastewater management, including municipalities, water authorities, and industrial clients.Strategically schedule and plan client meetings and site visits to enhance engagement and maximize productivity.Convert incoming digital and phone inquiries into actionable opportunities, creating planned site visits and consultations.Offer technical guidance on wastewater treatment solutions, assisting clients with product selection and system optimization.Translate complex technical details into clear information for non-technical clients, operators, and end-users.Troubleshoot issues by liaising with cross-functional teams to address technical challenges, ensuring prompt resolution.Identify and proactively pursue new business opportunities within wastewater treatment and environmental services.Promote, upsell, and cross-sell WAM Group's product line by continuously updating clients on innovative and existing solutions.Engage diverse stakeholders—direct clients, contractors, site planners, councils, and authorities—using multi-tiered sales strategies.Deliver product demonstrations, conduct technical training, and support knowledge transfer to client teams.Collaborate closely with the engineering department to address specific client needs and design custom solutions.Prepare and present technical proposals and sales presentations tailored to the wastewater sector.Compile and analyze data to generate reports for both internal stakeholders and clients, providing insights on performance and progress.Maintain up-to-date client records, ensuring accurate tracking of interactions, project status, and communication.Meet or exceed sales targets to drive the company's growth within the wastewater technology industry. Candidate eligibility requirements Bachelor's degree or higher mandatory. (Engineering stream preferred)Proven experience of minimum 2 years in sales and support role.Experience in water and wastewater industry mandatory - > This is a critical requirementStrong technical knowledge and the ability to understand complex products.Result-oriented mindset with a track record of meeting or exceeding sales targets.Ability to deliver persuasive sales presentations and demonstrations.Strong negotiation, problem-solving skills and attention to detail.Strong IT, software and sales tracking tool skills to manage Previous experience to report on sales activities periodically.Proactive & self-motivated with the ability to work independently / as part of a team.Excellent interpersonal and communication skills.A valid driver's license and willingness to travel to meet clients, attend trade shows, and industry events as required. Employee Benefits Competitive salary & flexible working arrangementsSupportive leadership and connected team environmentOpportunities for professional growth and career development.A supportive work environment that values teamwork and innovation.WAM Group lineage and technical leadership advantages About Us The Italian WAMGROUP, is a global leader in developing and #manufacturing equipment and plant #components for #bulksolids handling and processing, has been represented in Australia by its own subsidiary since 1997 knows as WAM Australia. In Australia, we are a leading provider of industrial equipment and solutions, specializing in bulk material handling, dust filtration, and mixing technology.
WAM Australia is responsible for distributing the WAMGROUP product range in Australia, Papua New Guinea, New Zealand, as well as parts of Micronesia. We are committed to delivering high-quality products and exceptional service to our clients across various industries.
SAVECO, a brand of WAM Group dedicated to #WasteWaterTechnologies. Our team is dedicated to excellence, and we are looking for a dynamic individual to join us as a Technical Sales and Support Representative. If you are passionate about wastewater treatment and ready to take your career to the next level, we want to hear from you.
WAM Australia is an equal opportunity employer. Employment is finalised on the basis of qualifications, merit and business need, not personal or protected attributes. We welcome applications from all cultural backgrounds and experiences. Please advise our team if you require assistance throughout the recruitment process.
As part of our recruitment process, candidates may be asked to complete online psychometric testing, medical assessments (including Alcohol & Other Drug) and onsite / virtual interviews. Application Only applications via SEEK job post link will be considered. Click "Apply" You can email [email protected] for any queries of clarifications required, however applications will not be accepted or replied to via email. Note: This position is not open for external recruiters. Please do not send any resumes or references without a valid contract already in place.