Telstra Retail: Customer Service & Sales Consultant
Apply locations Telstra Store Kotara, Forster, Muswellbrook, Singleton, Glendale
Employment Type Permanent
Closing Date 29 June 2025 11:59pm
Job Title Telstra Retail: Customer Service & Sales Consultant
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.
Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach, and consultative service superpowers will empower you to support and provide solutions for our customers.
We offer the perkiest of perks. When it comes to rewarding our people, we've got so much to be excited about. Some of these include:
30% off Telstra services Exclusive discounts and offers across 240 brands and partners A flexible, inclusive approach to parental leave Unlimited access to 17,000 learning programs Monthly performance rewards and recognition programs We're hiring. Locations: we are currently hiring across: Charlestown East Maitland Forster Glendale Kotara Muswellbrook Raymond Terrace Singleton Taree Casual, Part Time, and Full-Time roles available Store hours vary Is it you we're looking for? The ability to easily build a connection with a variety of new and existing customers An appetite to quickly develop customised solutions for customers A drive to reach (and exceed) sales targets and KPIs The hunger to learn and grow within the role A positive and resilient approach to customer service within a busy environment Experience in a customer-facing role Hit Apply now! After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
Retail Opportunities at Telstra When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work.
We work flexibly at Telstra; talk to us about what flexibility means to you.
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