Job Description of ServiceNow Architect for Sydney :
Responsibilities :
* Expertise in implementing ITSM Suite (Incident, Change, Release, Problem), Service Catalog, Service Portal.
* Expertise in customizing ServiceNow tool using Business Rules, Client Scripts, Script Includes.
* Strong experience in implementing custom dashboards / integrating reporting tools and CRM apps.
* Experience in implementing discovery and service mapping suite.
* Experience in integrating third-party applications using REST / SOAP methodologies.
* Good background knowledge of hosting services (both cloud and on-premises).
* Clear concepts of compute workloads in physical, virtual, and cloud environments.
* Some knowledge of Unix-based Operating Systems and monitoring tools.
* Good background knowledge of data networks (LAN, WAN, routing, switching, and interconnects), as well as the TCP / IP model and network layer.
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