Job Description The Account Manager, HCV is responsible for managing assigned territory (SA & NT) and targeted accounts whilst building strong customer relationships and executing brand strategy and tactic in field, including sales performance. This role involves selling to a diverse group of customers in hospital, prisons and retail channel settings. Your key stakeholders could include: Hospital account selling to Specialists (eg. Gastroenterologists, ID Physicians) and associated healthcare professionals including Hepatitis Nurses Working with Justice Health and the prison system Focusing on community Health Care professionals working in Drug and Alcohol Clinics, Sexual Health Clinics, General Practice and Pharmacy. This is a 4 day, part time position. Travel will be required to cover SA metropolitan and regional areas and Northern Territory as well as internal and external conferences. KEY DUTIES AND RESPONSIBILITIES Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities. Report any adverse event within 24 hours as per AbbVie’s policies and procedures. Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times. Adhere to AbbVie’s internal codes of conduct and compliance processes. Other ad hoc duties such as administrative duties, as requested.