* A casual opportunity to be part of our team at Essence Hotel & UniLodge Carlton
* Work in a central location, within walking distance to the University of Melbourne
* Real opportunities for career growth and development
Our company is part of Australia's leading student accommodation provider, UniLodge. We offer a property management platform shaped by over 25 years of experience as specialists in student accommodation & rentals, expanding into conferencing and events space. We cater to medical stays, business, or leisure.
We are ambitious, progressive, and passionate about our mission. Our culture emphasizes trust, engagement, collaboration, and fun. Our diverse workforce reflects the backgrounds of our residents.
We value our people and strive to invest in their growth and satisfaction. We offer various benefits, including multifaceted learning programs, career progression, rewards & recognition, mental health & wellbeing initiatives, Employee Assistance Program (EAP), and more.
The Role
A positive attitude is essential in this position. We seek reliable team players with a can-do approach. Your engaging personality, exceptional communication skills, and ability to remain calm under pressure will enhance the guest experience from check-in through to check-out. You should be comfortable working in a dynamic environment and have solid admin and computer skills.
Duties & Responsibilities
This role combines front office reception, property management, and customer service, offering a great opportunity to develop new skills in a supportive environment. As the Front Office Receptionist, your responsibilities include:
* Manage the day-to-day front desk reception.
* Assist prospective residents and visitors efficiently and professionally.
* Provide excellent customer service in the accommodation industry.
* Familiarity with a university environment is highly regarded.
* Prior knowledge of RMS is an advantage.
* Culturally aware and sensitive towards different cultures.
Mandatory Requirements
* Valid Working Rights in Australia and New Zealand.
* National Police Check.
* Working with Children Check (VIC).
* Valid RSA.
If you're interested in working with us, please submit your application outlining your qualifications and skills.