**Job Title:** Consumer Connect Banker About the Role: Multiple full-time, permanent roles are available in Lomond. We are seeking entry-level customer service professionals with a variety of backgrounds to join our team. You will receive full-time paid training and have the opportunity to work from home after 12 months. The Team: We are Virtual Banking, the customer service specialists of the Westpac Group. Our aim is to provide a seamless banking experience for our customers. We strive to be one of the world's best contact centres. How You Will Help: As a Consumer Connect Banker, you will service and fulfill banking needs of customers quickly, accurately, and efficiently. This includes responding to inbound calls and providing outstanding service to our banking customers on each call. Your responsibilities may include helping customers with general banking questions, account maintenance, technical enquiries, as well as servicing specific products like credit cards and deposits. What Do I Need: To be successful in this role, you will need strong communication skills and the ability to navigate numerous systems to support our customers. We are looking for individuals who are eager to start their career in banking and grow with us. Specifically, we require: