ABOUT WILSON: Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia's leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth. ABOUT THE ROLE: Location: Wangaratta Must have a working with children check Immediate start Customer service security roles Wilson Security is expanding in Victoria, securing additional contracts that strengthen our presence in the Whole of Victoria. This growth has created new roles within our VIC team, focused on enhancing response and support capabilities for our existing teams and clients. These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer training across multiple locations and a variety of positions. DUTIES & RESPONSIBILITIES: Availability to work days and nights- must have flexibility Must have a working with children check Excellent customer service skills General security duties- patrols, external and internal locks ups and MORE Be a lateral thinker in solving issues that may arise Have an understanding of communication lines and chain of command Have an understanding of emergency and alarm response protocols including fire systems Protect and maintain security & integrity of building and infrastructure Submit electronic or paper incident and hazard reports Be well presented and well-spoken Have good IT skills WHO WE ARE LOOKING FOR: Current Victorian Security Licence and First Aid Certificate Flexibility to work 24/7 rotating rosters WWVP Check Experience in a healthcare environment (highly desirable) Good level of physical fitness Ability to work in high-pressure environments Good conflict resolution skills Well-presented and spoken Great communication skills Full working rights Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs. Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company. We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards. VIC Master Licsense 85518521S