Job Title: Telstra Retail: Customer Service & Sales Consultant
Job Summary:
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and empowering customers by identifying the products and services they need to transform their telecommunications experience.
Our Purpose: We build a connected future so everyone can thrive.
Working at Telstra Retail Stores:
It's not just a job - it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. Every day is different as you work towards making sure our customers connect faster, better, smarter. Your knowledge, progressive sales approach, and consultative service superpowers will empower you to support and solution for our customers.
Benefits:
We offer 30% off Telstra services, exclusive discounts and offers across 240 brands and partners, a flexible, inclusive approach to parental leave – do it your way, unlimited access to 17,000 learning programs – something for everyone, monthly performance rewards and recognition programs.
What We're Looking For:
A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills: the ability to easily build a connection with a variety of new and existing customers, an appetite to quickly develop customised solutions for customers, a drive to reach (and exceed) sales targets and KPIs, the hunger to learn and grow within the role (and beyond), a positive and resilient approach to customer service within a busy environment, and experience in a customer-facing role.