Start your banking career with a community minded and trusted bankBanking experience not required, excellent training providedSupportive team environmentAn ideal opportunity for an enthusiastic school leaver with customer service experience, OR if you're looking for a change and want a rewarding career in Banking. As a Customer Service Representative, you will join our Merimbula, Eden and Bega branches in providing great service and support to IMB Customers in relation to their financial needs.About The RoleHaving conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiriesExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platforms, cash handling and balancingWorking with your Manager and team to collectively achieve the branch goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carrying out administrative dutiesCasual - covering Merimbula, Bega and Eden Branches - as this is casual, hours will vary from week to weekAbout YouExperience in sales and service, preferably in retail, banking or hospitality industriesCash handling experience and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamThe willingness to travel to branches within the region as required for training or staff relief purposesIf you're looking to kick off your career in banking, or to try something new or even a complete career change, apply to IMB today!About IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.IMB Benefits IncludeA supportive culture that actively promotes inclusion and the wellbeing of our employeesCompetitive remunerationWellbeing daysProduct concessionsPaid parental leavePurchased leave optionsStudy assistanceCorporate uniformGenuine investment in your learning and professional growthTo apply, follow the prompts. Applications close April 6, 2025. For further information contact Jodi Howarth, Branch Manager - jodi-ann.howarth@imb.com.au. Please note that email applications are unable to be accepted.
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