PERSOLKELLY brings together the legacy and experience of four organizations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.
Program Change and Transformation Manager - Contract, EL2 Equivalent
* Federal Government Agency
* Data and Regulatory Transformation (DART) Program, 14 month contract
* Baseline clearance
Key Responsibilities
Change Management & Implementation
* Develop and execute change management strategies to drive adoption and minimise resistance to transformation initiatives.
* Work closely with leadership and stakeholders to ensure alignment of transformation programs with business goals.
* Embed change into business processes and culture, ensuring transformation efforts result in sustainable improvements.
* Identify, assess, and manage risks associated with transformation initiatives, ensuring mitigation strategies are in place.
Business Readiness & Stakeholder Engagement
* Act as a bridge between technical teams and business units, ensuring business needs are represented and addressed.
* Assess the organisation’s readiness for change and develop interventions to ensure smooth adoption.
* Engage with business leaders, frontline employees, and stakeholders to foster a culture of change and innovation.
* Develop and execute communication plans that keep all stakeholders informed and engaged throughout the transformation journey.
Hands-on Execution & Delivery
* Lead transformation projects from initiation to completion, ensuring milestones are met and results are achieved.
* Work alongside teams to implement new technologies, processes, and operating models.
* Provide hands-on support and troubleshooting during the rollout of transformation initiatives.
* Facilitate training, workshops, and coaching to enhance business capability and resilience to change.
Performance Monitoring & Continuous Improvement
* Define and track KPIs to measure the success and impact of transformation efforts.
* Continuously analyse the effectiveness of change initiatives and make necessary adjustments.
* Drive a culture of continuous improvement by identifying opportunities for further enhancement.
* Gather feedback from stakeholders and end-users to refine change strategies
Key Skills & Competencies
Technical Skills
* Strong knowledge of change management methodologies
* Experience in digital transformation, process improvement, and business model innovation.
* Familiarity with Agile, Lean, and other modern transformation approaches.
* Proficiency in project management tools and techniques
* Understanding of emerging technologies and their impact on business transformation.
Soft Skills
* Leadership & Influence – Ability to inspire and mobilise teams toward a common goal.
* Communication & Stakeholder Management – Excellent verbal, written, and interpersonal skills to engage with all levels of the organisation.
* Problem-Solving & Analytical Thinking – Strong capability to analyse complex challenges and develop effective solutions.
* Resilience & Adaptability – Comfortable with ambiguity and capable of navigating resistance to change.
* Collaboration & Teamwork – Proven ability to work cross-functionally and drive collective action.
Qualifications & Experience
Essential
* 10+ years of experience in change management, business transformation, or project management roles.
* Proven track record of leading successful transformation initiatives within an organisation. •Experience in stakeholder management across different levels of an organisation.
* Hands-on experience in driving and executing change rather than passively overseeing it.
Desirable
* Bachelor’s degree in Business, Change Management, Digital Transformation, or a related field
* Certification in change management methodologies (e.g., PROSCI, Lean Six Sigma, PMP).
* Experience in working in Agile or hybrid environments.
* Exposure to large-scale digital transformation programs, including in government.
* Background in industries undergoing significant transformation (e.g., retail, finance, healthcare, e-commerce).
If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on 0491 451 213 or reach out at
PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
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