As the Head of Technology - Integration, you will play a pivotal role in our digital technology team's efforts to deliver innovative solutions for our customers and communities. Our team is passionate about creating products, services, and experiences that Australians love and trust.
We empower our teams to deliver exceptional results and delight our customers through an inclusive and supportive environment. You will be part of a dynamic and collaborative culture that fosters creativity, innovation, and growth.
About the Role
You will hold end-to-end accountability for Enterprise Integration Platforms, including existing integration platforms and emerging platform requirements. This role involves implementing, applying, and supporting new platforms and services that drive change and transformation, maintain business continuity, and retire heritage solutions.
You will also be responsible for planning and managing modern and heritage platforms in parallel to maintain business continuity during change agendas. This requires influencing decisions, leading teams, and partnering with strategic partners to achieve outcomes.
Your Key Responsibilities
* Commercial performance: cost management, software and hardware costs, labour costs, and financial metrics related to integration platforms.
* Ensure core technology platforms have maximised uptime, throughput, and response time using agreed baselined SLA's.
* Long-term health of the platform: investment planning, demand and supply planning, feature requests, and backlog planning related to technology platforms or enabling line of business projects and programs.
* Continuous service improvement and operational efficiency of supply chain and/or third parties delivering services specific to their platform/enabling service.
* End-to-end technology delivery lifecycle services (plan, build, test, run) for projects, minor works, and BAU changes involving multiple business platforms.
* Capacity planning, software/hardware lifecycle management, technical debt remediation for platforms, and compliance.
About You
We are seeking a motivated individual with extensive people leadership experience, particularly in technology personnel within large and complex organisations. You will need to leverage your integration product knowledge to lead architecture, strategy, and roadmaps for integration components of work programs.
* Proven experience in enabling complex enterprise business transformations through technology while leading technology functions.
* Expert understanding of TIBCO, Kong, Confluent, Salesforce, Camunda, and emerging integration and orchestration technologies.
* Deep engineering knowledge of Google Cloud technology and services or other major cloud platforms.
* Understanding of current and emerging integration products, especially those supporting event-driven architectures.
* Background working with strategic partners for provision of Delivery and AMS services.
* Comfortable leading sourcing events for Services or Delivery work packages and understanding various Delivery Models including traditional Waterfall and Agile.
* Extensive experience in enabling large Technology programs of work.