The Ngurratjuta/Pmara Ntjarra Aboriginal Corporation (Ngurratjuta) is a progressive Aboriginal Corporation that supports and maintains the development of opportunities and ongoing success of community-controlled enterprises, initiatives and service delivery. We are driven by our communities to deliver high quality services that meet their needs.SUMMARYReporting directly to the CEO, the GM (Service Delivery) will be responsible for the management of the programs being delivered in the remote communities we serve. The core area of expertise will be program delivery and contract fulfilment in remote Aboriginal communities. Strong partnerships with the Operations Department and the GM (Policy) will be integral to role success.BASED IN: Alice Springs, with travel to remote communities as necessary.RESPONSIBILITIES:Represent Ngurratjuta’s best interests with relevant stakeholders and the wider community in the following areas: CDP/Remote Family and Children Centres/Justice Reinvestment/Any other program that may be added to the portfolio through the advancement of the LDM (Local Decision Making) agreement with the NTG and NIAA.Ensure that all business / operational or reputational risks are properly assessed with financial or legal risks being reported to the CEO with urgencyResponsibility to oversee delivery of the programs in conjunction with the day-to-day management by the Program Managers under direction of the CEORetain responsibility for contract compliance and deliveryRetain responsibility for resource planning and allocationDevelopment and implementation of approved service delivery methods, systems and continual improvement mechanismsPropose community based projects/initiatives to achieve strategic and operational goals within Program parametersCoordination and administration of Community based committees and/or reference groupsAssist with preparation and adherence to an annual budget for each programRetain overall responsibility for staff management, in conjunction with respective Program ManagersQUALIFICATIONS:Demonstrated experience in working effectively in culturally diverse teams within the social, political, and cultural environments of Aboriginal and Torres Strait Islander families, communities, and organisations.Experience managing the delivery of multiple programs in remote Aboriginal communities. Expertise in Employment Services is especially valued.Expertise in contract fulfilmentEffective leader of peopleEffective prioritiser and decision makerWHAT WE OFFERCompetitive SalaryGenerous SuperSalary Sacrifice25 days Annual Leave/15 days Personal leave
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