We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.A career at CHU is a career of opporCHUnity.The opportunity to create, innovate and grow.When you join our team, you're joining an industry leader with a track record for putting our people and our customers first.Despite being in 5 different locations across Australia, our hybrid working model and technology enables our people to be close-knit and connected.All about CHUCHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings.As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured.We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award 2017-2018, 2021 -2023 & 2019 winner of ANZIIF Excellence in Workplace Diversity and Inclusion.Working with CHUWhen you join CHU, you will join an award winning friendly and supportive team who are committed to your wellbeing and engagement.To support and reward you, we offer:Work where suits you best - take advantage of our inclusive and flexible hybrid work modelReal connection and interaction - we offer monthly Company wide team & ConnecCHUn DaysHard work deserves recognition - competitive salary packaging and annual bonus schemeGrow your future savings - employer matched superannuation contributionsTake the stress out of the unexpected – access extra flexible leave for life's ups and downsCelebrate the joy of parenthood - 18 weeks paid parental leaveCut your monthly costs - paid SCI, Life Insurance and Travel InsuranceGrow with us - professional development and study assistanceSupport when you need it most - extensive health and wellbeing initiativesDiversify your experience - Work and Travel Adventure ProgramFamily first - CHU are accredited as a Family Inclusive Workplace 2022/23You can be you - CHU are recognised as an Inclusive Employer 2023/24 by the DCAWhat your new job looks likeDay to day you will be managing a portfolio of work, using your technical skills and expertise to collaborate with specialists and drive a timely outcome and settlement.Active involvement in developing and implementing assessing processes that drive an outstanding CHU customer experienceCompletion of onsite strata assessments, confirming extent, cause and nature of lossesCollation of information and evidence to make determinations (including indemnity and recovery)Formulation of scope of works as appropriateSettlement and completion of files in accordance with internal protocolsCompilation of reporting and maintenance of recordsPolicy interpretation and provision of recommendationsWe'd love to meet you…..Especially if you can talk to us about your:Relevant tertiary qualifications or equivalent knowledgeMinimum of 3 years of property claims handling experience / 3 years Loss AdjustingExperience with commercial and catastrophe claimsResearch and investigative abilities; negotiating, conflict resolution and persuasive abilitiesSuperior verbal and written communication skills, including large-group presentation skillsA full driver's licence and ability to be mobile with travelCurrent residential base in VICACILA Diploma in Loss Adjusting or qualifications attained through ANZIIFThorough knowledge of commercial and residential construction industriesKnowledge of property claims law and jurisdictional issuesOur commitment to youAt the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment.Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future.We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need.We are committed to creating a psychologically safe recruitment experience.#J-18808-Ljbffr