About usWhen you work with us you'll find that we deliver results without compromising on respect.We value each other's differences while recognising individual strength.We are the world's leading contract logistics company, creating competitive advantages for our customers through customised warehousing and transportation services.We combine our global scale with local knowledge and sector experience.At DHL Supply Chain (DSC) Australia, there's more to a role than the work we do.Whatever your role is, we never forget that you make us who we are.We work hard to ensure a career with DHL is as satisfying and successful as it can be.Join a supportive work environment where you'll have the tools and training you need to grow and succeed.DHL Supply Chain Australia is a Great Place To Work certified.In this job you willAs a Site Operations Manager at DHL, you'll overcome daily logistical challenges to ensure transport operations run smoothly.In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and continually grow professionally.Use your talents to lead a committed team to greatness and drive the future of logistics, using the latest technology.Managing a fast-paced operation, you will be based at Fairfield with an expectation to strategically prioritise your time and presence to maintain a high-performing and safe working culture.You will work collaboratively with your established team of operational leaders.In addition, you will:Lead site retail operationManage a team of DriversEnsure customer satisfaction through excellent service deliveryDrive site budgets and P&L accountabilityGuide continuous improvement initiatives to reduce costs and improve efficiencies in operationBuild and maintain positive relationships with all stakeholders, both internal and externalLead and develop the operational leadership team with the opportunity to make your mark with a key DHL Transport customerMaintain and present accurate performance, DIFOT, and safety reporting to the customer at agreed cadenceSustain conformance to inspections, maintenance, and servicing per the Quality Management SystemMonitor and ensure compliance with NHVAS and/or BFM standardsIdeally you will have the following skills and experience5+ years' experience within a similar Transport Site Operations Manager position preferredDangerous goods experience will be highly advantageousExcellent people management and influencing skillsCommercial acumenHighly developed conflict resolution and negotiation skillsDemonstrated ability to build a high-performing and collaborative team environmentProven ability to develop meaningful customer relationships and a flair for presenting key data and insights on a regular basisA preparedness to roll up your sleeves and support the team to deliver effective customer outcomes #J-18808-Ljbffr